Need to make a claim?

To get your claim paid even quicker, here is some useful information to have handy before you call Coasture for assistance.

Having this information ready will speed up the claims process for you.

Business Insurance Claims

  • Personal details of any other parties involved (if applicable)
  • Type of claim (eg: fire, theft etc)
  • Details of Loss / Event
  • Date of Loss / Event
  • Address of Loss / Event
  • No quotes are needed before you call us. During the call, we will tell you about the claim process and what you need to do next

Commercial Motor Vehicle Claims

  • Personal details of any other parties involved (if applicable)
  • Type of claim (eg: fire, theft etc)
  • Details of Loss / Event
  • Date of Loss / Event
  • Address of Loss / Event
  • The location of your vehicle
  • No quotes are needed before you call us. During the call we will tell you about the process and what you need to do next

Home And Contents Claims

  • The address of the property on which you are making the claim
  • A description of the incident (eg: fire, theft, storm)
  • Details of what has been affected by the event (eg: broken window, roof damaged by fallen tree, stolen TV etc).To help speed up your claim, for electrical items please have details about the make and model handy
  • If the claim is for loss as a result of theft / burglary, you will need to notify the police and obtain a police report
  • No quotes are needed before you call us. During the call we will tell you about the process and what you need to do next

Private Motor Vehicle Claims

  • The registration, make, year and model of your vehicle
  • Details of who was driving the vehicle or responsible for it at the time of the incident
  • Details of any other person involved, including name, address, contact numbers and registration number
  • A brief description of the accident or theft, and the damage to your vehicle
  • No quotes are needed before you call us. During the call we will tell you about the process and what you need to do next

This is a guide only, and other information or supporting documentation may need to be provided by you. Any additional information required will be discussed with you during the claims process.